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Experience a unique
Saipan holiday, in tropical P.I.C. fashion where
you will enjoy our warm hospitality, comfortable
accommodations, spectacular restaurants and of
course, the multitude of sports and activities
organized by Clubmates.
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CONTACT INFORMATION
P.O. Box 502370
Saipan, MP 96950 CNMI
Tel : (1 670) 2347976
Fax: (1 670) 2346592
Email:
reservations@picsaipan.com |
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GENERAL
INFORMATION |
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Q |
What is P.I.C. ? |
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A |
Activity-inclusive
Hotel. During your stay
at PIC, all lessons,
activities and sports
are FREE! |
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Q |
Where is Guam and
Saipan? |
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A |
Only a 3 hour flight
from Japan to
Micronesia. |
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Q |
Where is PIC Guam? |
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A |
Ocean Front on Tumon
Bay. Just 5 min from the
Guam Int'l Airport |
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Q |
Where is PIC Saipan
? |
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A |
Beachfront in San
Antonio Village. Just 7
minutes from the Saipan
Int'l Airport |
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Q |
How do I Downtown
from PIC? |
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A |
By the DFS FREE
Shuttle Bus Guam 10min /
Saipan 15min |
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Q |
Who is a PIC member? |
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A |
Hotel staying guest!
(Members Card) |
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Q |
What is
Bronze/Silver/Gold Card? |
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A |
Various Meal Plans:
Bronze=Activity/ Silver=Activity+Breakfast/
Gold=Activity+3meals a
day. |
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Q |
What kind of
activities are
available? |
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A |
Guam: 70 Activities
Saipan: 40 Activities |
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Q |
Who is a Clubmate? |
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A |
Clubmates are the
Sports Instructors,
Activity Organizers,
Entertainers and your
Friends away from home. |
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Q |
What is a Kids'
Club? |
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A |
Free and open daily
for Kids ages 4-12
years. Clubmate
instructors will provide
activities and fun for
all kids! |
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Q |
What is the Guest
Loyalty Program? |
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A |
PIC Repeater Guest
Program: Guest
Membership and benefits! |
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Q |
What kind of Shows
are at P.I.C.? |
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A |
Guam-Dinner Show
($50.00 per staying
guest) .Saipan-Clubmate
entertainment show
(FREE!) |
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Q |
Do we need to pay
for renting equipment? |
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A |
No. All activities
at at PIC are free of
charge. Just show your
membership card. |
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Q |
Is there Internet
Access? |
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A |
Guam:$6.00/30min at
Business Center Saipan:$3.00/10
min at Internet Room |
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Q |
What is the Royal
Club Lounge? |
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A |
GUAM ONLY: Guests
staying in the Royal
Club room or Royal Suite
rooms have free access. |
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Q |
How can we change
the meal plan? |
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A |
Agent Guest: Inquire
at Agent's Tour desk.
FIT Guest:
GOLD$80.00(Guam)
$60.00(Saipan) |
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ABOUT
RESERVATIONS (not online) |
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Q |
How do we check
availability? |
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A |
Please call the
Tokyo office or try
checking dates on the
on-line reservations
form. |
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Q |
What do I need to
make a reservation? |
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A |
You need to provide
the dates of stay,
credit card guarantee,
guest name(s), flight
information |
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Q |
How do I get the
Confirmation? |
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A |
We will send a
confirmation fax or
e-mail. For Online
Bookings, we will send a
confirmation email. |
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Q |
How do I make a
direct Booking? |
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A |
Please call Japan
81-3-3436-0777, Guam
671-646-9171, Saipan
670-234-2042 |
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Q |
How do I book a
Restaurant reservation? |
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A |
Upon receiving your
confirmation, you may
make reservations by
e-mail or phone
call.(only FIT guests) |
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Q |
How do I book for
the Day Guest program? |
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A |
For guests staying
at other hotels only.
Bookings are available
through your Tour Agent
or your Hotel tour desk. |
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ABOUT
RESERVATIONS (online) |
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Q |
What is the Super
Saver Package? |
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A |
A direct PIC online
booking. Breakfast
inclusive package. |
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Q |
What is the
Cancellation policy? |
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A |
Please check the
RATE DETAIL on ORS |
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Q |
How do I get a
Confirmation? |
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A |
Online Booking: we
will send the
confirmation sheet to
your e-mail address
automatically |
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Q |
How do I add a
request to the booking? |
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A |
Website Manage
Reservation page |
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Q |
How do I revise the
booking date? |
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A |
Please cancel
original booking and
re-book for new
duration. |
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Q |
What If I don't get
a confirmation reply? |
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A |
Please call Japan
81-3-3436-0777 Or
Guam,Saipan reservation
to verify your e-mail
address |
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Q |
How do I correct my
e-mail address? |
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A |
Please call Japan
81-3-3436-0777 Or Guam ,
Saipan reservation desk. |
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Q |
What is the Bed type
request? |
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A |
One bed available
for Queen & King rooms,
two double size beds for
Twin rooms. |
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Q |
What are the Bed and
Room sizes? |
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A |
Regular Rooms have 2
Double beds.
140cmX190cm. |
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Q |
Can guests their
confirmation in their
preferred language? |
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A |
Currently,
confirmation is
available in English
only. |
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HOTEL FACILITY |
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Q |
How do I get a
Membership card? |
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A |
Upon check-in. A
Membership card is the
registered guest's Room
Key. |
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Q |
Where do I get a
beach towel? |
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A |
At Information
Center.(please bring
your Towel Exchange
Card) |
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Q |
Can I use Japanese
Electric appliances? |
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A |
Japanese Appliances
can be used, however,
the voltages is
different. G120V/60Hz
S110V/60Hz |
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Q |
Do I need to give
tips? |
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A |
No, at the buffet
restaurants. Tips are
appreciated at the other
venues. |
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Q |
Is a Japanese
Speaker available? |
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A |
Yes. Please inquire
at the Concierge desk
for Japanese language
assistance. |
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Q |
How do I rent a Car? |
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A |
Go to the Tour Desk:
Guam ORIX rent a car.
Saipan: Toyota Microl
rent a car. |
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Q |
How do I exchange
Money? |
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A |
Currently exchange
is available at the
Front Desk (JPY>US$).
The rate include Hotel
charges |
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Q |
Where can I drink
water? |
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A |
Drinking water is
available only on
property.(Hotel Room,
Waterpark) |
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Q |
What are the Bed and
Room sizes? |
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Regular Rooms have 2
double beds.
140cmX190cm. |
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Q |
How many room
categories exist? |
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A |
Guam: 6 Categories
(Standard, Superior,
Deluxe, Royal Club
Deluxe, Royal Club
Suite, Royal Club Deluxe
Suite) Saipan: 5
categories (Superior,
Deluxe, Ocean Front,
Junior Suite, Senior
Suite) |
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Q |
Is there a coin
Laundry ? |
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A |
Yes. Guam:$1.50
(washer/dryer each)
Saipan:$0.75(washer/dryer
each) |
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Q |
Where can I Shower
after checking out? |
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A |
You can use the
Locker Room Shower after
check out. |
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Q |
Is there a
convenience store? |
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A |
Some drinks and
snacks are available at
the Boutiki and Galley.
Some sundry items are
available in the Boutiki. |
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Q |
What are the
Magellan prices? |
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A |
Breakfast:
$20AD/$10CH; Lunch
$22AD/$11CH; Dinner
$32AD/$16CH; Sunday
Brunch $25AD/$12.50CH |
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Q |
Is there an
employment opportunity
at PIC? |
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A |
Please email your
resume to hrexec@picsaipan.com |
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