FREQUENTLY ASKED QUESTIONS

PIC brings you the ultimate unforgettable travel experience.

FREQUENTLY ASKED QUESTIONS TOP5

  1. Top1

    What Is The Cancellation Policy On My Room Reservation?

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  2. Top2

    What Are The Check In And Out Times?

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  3. Top3

    What Is A PIC Membership (Meal Plan)?

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  4. Top4

    Can I Arrange A Rental Car At The Resort?

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  5. Top5

    How do I access the Waterpark?

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QDoes PIC Have Fitness or Health Facilities?
A

PIC offers an indoor fitness center to all in-house guests. The Fitness Center is fully equipped with cardio machines, weight machines, and free weights. 

PIC also offers Yoga classes to in-house guests. Yoga is conducted in the Yoga pavilion located right on the beachfront.  *No jeans, shoes, belts, clothing with zippers, or clothing made of heavy fabric are permitted. Please dress in appropriate fitness attire.  For more information, please inquire with Guest Services or at the Front Desk.

QHow do I access the Waterpark?
A

To ensure that you have the best experience with us, access to the waterpark is restricted to registered hotel guests or Day Guest only.  Each guest must present their wristband at the Fun Park entrance to enter.  Guests may continue to enjoy the Fun Park after checkout with a valid wristband.

 

Towels and lockers will remain available. Please return towels and Pool Towel Cards to the Fun Park Information Center before leaving.