FREQUENTLY ASKED QUESTIONS
PIC brings you the ultimate unforgettable travel experience.
FREQUENTLY ASKED QUESTIONS TOP5
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Top1
What Is The Cancellation Policy On My Room Reservation?
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Top2
What Are The Check In And Out Times?
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Top3
What Is A PIC Membership (Meal Plan)?
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Top4
Can I Arrange A Rental Car At The Resort?
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Top5
How do I access the Waterpark?
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- QWhat Is The Weather Like On Guam?
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A
Guam is a tropical island so it is typically hot and humid or rainy and cool.
Rainy season is mid to late July when half the day it rains or drizzles and the other half is beautiful and sunny.
However, the weather can change in an instant so it is best to contact the hotel directly for up-to-date weather information.
- QWhat Is The Currency On Guam?
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A
The currency on Guam is the US Dollar. Banks and ATMs are available throughout the island.
The PIC Front Desk exchanges the following foreign currencies: Australian Dollar, Canadian Dollar, Hong Kong Dollar, Japanese Yen, Korean Won, Philippine Peso, and Taiwan Dollar.
There is a daily limit for currency exchange at the Front Desk.
Most banks and Currency Exchange Kiosks (located within some malls) will exchange foreign currencies.
- QWhat is the Deposit Policy?
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A
A one night advance deposit with a valid credit card at the time of booking is required. The hotel will collect the rest of payment upon check-in. Some promotions do require a full payment deposit.
