FREQUENTLY ASKED QUESTIONS

PIC brings you the ultimate unforgettable travel experience.

FREQUENTLY ASKED QUESTIONS TOP5

  1. Top1

    What Is The Cancellation Policy On My Room Reservation?

    Detail View >
  2. Top2

    What Are The Check In And Out Times?

    Detail View >
  3. Top3

    What Is A PIC Membership (Meal Plan)?

    Detail View >
  4. Top4

    Can I Arrange A Rental Car At The Resort?

    Detail View >
  5. Top5

    How do I access the Waterpark?

    Detail View >
QCan I Arrange A Rental Car At The Resort?
A

Yes. Hertz Rent-A-Car is located in the Lobby of PIC. 

Hours are 9:00 A.M. - 12:00 P.M. and 1:00 P.M. - 5:30 P.M daily. 

Visit www.hertz.com for more information. 

QDoes The Resort Offer Airport Transportation?
A

Yes. We offer airport transportation, which must be requested during time of reservation. 

Transfers are $15 per adult per one way transfer. Children 11 years of age and under are free of charge . 

Upon exiting the arrivals terminal, our friendly PIC staff will be waiting for you just outside the gate accompanied with a Pacific Islands Club sign to alert guests that their transport is present and their memorable vacation awaits.